SKILLS:

– Microsoft Excel
– PowerPivot
– Internet Research
– Email Handling
– Excel VBA
– Spreadsheets WordPress
– Data Modeling
– Database Design
– Analytics

WORK HISTORY:

Virtual Assistant (Your Computer Genius LTD.)
– Taking and respond to inbound calls from customers
– Answering/forwarding emails from customers, partners, and vendors
– Manage a contact list
– Prepare customer sales orders and keep online records
– Provide customer service as first point of contact
– Handle confidential employer and client information
– Manage filing systems, update records, and organize documentation
– Researching potential leads from business directories, web searches, or digital resources
– Creating and maintaining a list/database of prospect clients
– Presenting and delivering information to potential clients
– Answering potential client questions and follow-up call questions
– Working with sales team when closing sale
– Tracking weekly, monthly, and quarterly performance and sales metrics
– Building pipelines with channel partners and team members to close sales
– Maintaining database (Odoo, Excel, etc.) of prospective client information
– Working with client through closing process

CONTACTS:

• E-mail: domisemak@yahoo.co.uk
• Skype: kamya.semakula.domnick
• Tell: +254 713 777 624